The problem
Track where business details appear and keep name, address and phone information consistent across relevant directories and local sources.
Growth Intelligence
Citation Builder & Local Authority
Citation management, NAP consistency and local authority building
Track where business details appear and keep name, address and phone information consistent across relevant directories and local sources.
Dashboard artwork is a visual design concept; application functionality and final interface may differ.
THE JOB IT DOES
Built around the work, not the software.
Who it is for
Local businesses, multi-location companies and marketing teams.
The outcome
One controlled operational workflow with the records, evidence, actions and visibility needed to move work forward.
CAPABILITIES
What Citation Builder & Local Authority brings together
Citation register
Connected into the wider product workflow so information and action stay together.
NAP records
Connected into the wider product workflow so information and action stay together.
Directory tracking
Connected into the wider product workflow so information and action stay together.
Submission workflow
Connected into the wider product workflow so information and action stay together.
Consistency checks
Connected into the wider product workflow so information and action stay together.
Issue queue
Connected into the wider product workflow so information and action stay together.
Ongoing monitoring
Connected into the wider product workflow so information and action stay together.
TECHNOLOGY
Technical depth without making the user manage the technology.
Structured location data and repeatable submission/audit workflows designed to reduce inconsistency and create an evidence trail of local presence work.
DGi Smart uses reusable identity, tenant separation, workflow, evidence, audit and integration patterns where appropriate, while keeping each product's specialist logic separate.
Designed for controlled operations
Access: role-aware user and organisation controls.
Evidence: structured records and traceable activity.
Integration: API and external-data integration paths where required.
AI: applied where it reduces manual interpretation or surfaces useful exceptions, with people retaining control of consequential decisions.
BUSINESS VALUE & INNOVATION
Software with a measurable operational purpose.
Citation Builder & Local Authority is designed to reduce avoidable administration, improve visibility and create better structured operational data. That creates immediate business value and a stronger base for automation, integration and responsible AI.
Less duplicated adminClearer ownershipBetter evidenceFaster decisionsMore useful data
PRODUCT INSIGHTS
Read the practical guide
Explore the workflows, evidence and implementation considerations behind Citation Builder & Local Authority.
Read the Citation Builder & Local Authority guide →DGi SMART
Talk to DGi Smart →Talk to us about Citation Builder & Local Authority.
We can walk through the product, your current process and where it can remove friction from the way your team works.