The problem
Give engineers a structured way to capture the right evidence and give the office a clear route from site work to accepted handover.
Telecoms & Field Compliance
Smart HOPS Pro
Digital HOP packs, field evidence and handover control
Give engineers a structured way to capture the right evidence and give the office a clear route from site work to accepted handover.
Dashboard artwork is a visual design concept; application functionality and final interface may differ.
THE JOB IT DOES
Built around the work, not the software.
Who it is for
Telecoms contractors, infrastructure teams and field engineering businesses.
The outcome
One controlled operational workflow with the records, evidence, actions and visibility needed to move work forward.
CAPABILITIES
What Smart HOPS Pro brings together
HOP pack workflows
Connected into the wider product workflow so information and action stay together.
Site and project records
Connected into the wider product workflow so information and action stay together.
Photo and document evidence
Connected into the wider product workflow so information and action stay together.
Engineer allocation
Connected into the wider product workflow so information and action stay together.
Checks and sign-off
Connected into the wider product workflow so information and action stay together.
HOPi AI assistance
Connected into the wider product workflow so information and action stay together.
TECHNOLOGY
Technical depth without making the user manage the technology.
Structured workflow and evidence services, role-based access, audit trails, mobile-oriented field workflows and AI-assisted review.
DGi Smart uses reusable identity, tenant separation, workflow, evidence, audit and integration patterns where appropriate, while keeping each product's specialist logic separate.
Designed for controlled operations
Access: role-aware user and organisation controls.
Evidence: structured records and traceable activity.
Integration: API and external-data integration paths where required.
AI: applied where it reduces manual interpretation or surfaces useful exceptions, with people retaining control of consequential decisions.
BUSINESS VALUE & INNOVATION
Software with a measurable operational purpose.
Smart HOPS Pro is designed to reduce avoidable administration, improve visibility and create better structured operational data. That creates immediate business value and a stronger base for automation, integration and responsible AI.
Less duplicated adminClearer ownershipBetter evidenceFaster decisionsMore useful data
PRODUCT INSIGHTS
Read the practical guide
Explore the workflows, evidence and implementation considerations behind Smart HOPS Pro.
Read the Smart HOPS Pro guide →DGi SMART
Talk to DGi Smart →Talk to us about Smart HOPS Pro.
We can walk through the product, your current process and where it can remove friction from the way your team works.